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Chair of Business Administration, especially Service Operations

Welcome!
Welcome to the Chair of Business Administration, especially Service Operations at the University of Duisburg-Essen.
In research and teaching, we address current, socially relevant issues in the areas of pricing & revenue management, mobility & logistics, and renewable energies. For this purpose, we use methods of artificial intelligence (AI)/approximative dynamic optimization (ADP), linear optimization as well as heuristics from the fields of operations research and analytics.
Are you looking for information about our offers and activities in teaching, research and practice? Our website offers you a comprehensive overview and many details. Please contact us if you have any further questions.
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| Head: | Prof. Dr. Jochen Gönsch |
| Office hours: | by arrangement |
| Secretariat: | Susanne Lucassen |
| LC 013, Lotharstr. 65, 47057 Duisburg +49 (0)203 379-2777 so@uni-due.de | |
| Office hours: | Monday to Thursday, 9 - 11 am |
| How to reach us: | https://www.so.msm.uni-due.de/en/contact/how-to-reach-us |
Dear students,
please use your @stud.uni-due.de-email adress to contact our staff. Otherwise an answer can't be guaranteed.
Breaking News:
- Anmeldung Seminar Service Operations18.03.26
- Klausureinsicht Operations Research & Software Skills (WS 2025/2026)17.03.26
- Klausureinsicht des Lehrstuhls Wintersemester 2025/2616.03.26
- Klausureinsicht Service Operations12.03.26
- 29.06. Gastvortrag "Sharing Economy - Positionierung, Geschäftsmodelle und Insights"21.06.23
MSM Breaking News:
Einladung zum Gastvortrag: Derya Firat über Self-Learning AI Agents17.04.26- Achtung: Verlängerung der Bewerbungfrist für das Bachelorseminar Personalmanagement im SoSe 202616.04.26
- Klausureinsicht 'Beschaffung und Produktion' und 'Stochastische Optimierung'16.04.26
- Angebot von neuen Kursen für das Mobilitätsfenster in den Masterstudiengängen M&E, A&F, IA&AI und F&DA 14.04.26
Einladung zur Mastermesse | Mittwoch, 29.04. (Campus Essen)14.04.26
