Chair of Business Administration, especially Service Operations


Welcome to the Chair of Business Administration, especially Service Operations at the University of Duisburg-Essen.

In research and teaching, we address current, socially relevant issues in the areas of pricing & revenue management, mobility & logistics, and renewable energies. For this purpose, we use methods of artificial intelligence (AI)/approximative dynamic optimization (ADP), linear optimization as well as heuristics from the fields of operations research and analytics.

Are you looking for information about our offers and activities in teaching, research and practice? Our website offers you a comprehensive overview and many details. Please contact us if you have any further questions.

Head:Prof. Dr. Jochen Gönsch
Office hours:by arrangement
Secretariat:Susanne Lucassen
 LC 013, Lotharstr. 65, 47057 Duisburg
+49 (0)203 379-2777
Office hours:Monday to Thursday, 9 - 11 am
How to reach us:https://www.so.msm.uni-due.de/en/contact/how-to-reach-us

Dear students,

please use your @stud.uni-due.de-email adress to contact our staff. Otherwise an answer can't be guaranteed.