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Chair of Business Administration, especially Service Operations

Welcome!
Welcome to the Chair of Business Administration, especially Service Operations at the University of Duisburg-Essen.
In research and teaching, we address current, socially relevant issues in the areas of pricing & revenue management, mobility & logistics, and renewable energies. For this purpose, we use methods of artificial intelligence (AI)/approximative dynamic optimization (ADP), linear optimization as well as heuristics from the fields of operations research and analytics.
Are you looking for information about our offers and activities in teaching, research and practice? Our website offers you a comprehensive overview and many details. Please contact us if you have any further questions.
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| Head: | Prof. Dr. Jochen Gönsch |
| Office hours: | by arrangement |
| Secretariat: | Susanne Lucassen |
| LC 013, Lotharstr. 65, 47057 Duisburg +49 (0)203 379-2777 so@uni-due.de | |
| Office hours: | Monday to Thursday, 9 - 11 am |
| How to reach us: | https://www.so.msm.uni-due.de/en/contact/how-to-reach-us |
Dear students,
please use your @stud.uni-due.de-email adress to contact our staff. Otherwise an answer can't be guaranteed.
Breaking News:
- Werkstudent:in (w/m/d) Marketing & Brand02.09.26
- Überblick zum Revenue Management in EJOR angenommen26.08.26
- Klausureinsicht des Lehrstuhls Sommersemester 2606.08.26
- Veröffentlichung mit HelloFresh in OR Spectrum26.08.25
- 29.06. Gastvortrag "Sharing Economy - Positionierung, Geschäftsmodelle und Insights"21.06.23
MSM Breaking News:
- Herzlich willkommen, liebe neue Studierende!25.09.26
- Seminar zum Thema "KI als Forschungspartner: Weiterentwicklung von Messskalen zur Arbeitsgestaltung im Nachhaltigkeitskontext“ im WS 2026/202724.09.26
- Seminar zum Thema „Forschung meets KI: Weiterentwicklung von Messskalen zur Arbeitsgestaltung im Kontext der Digitalisierung“ im WS 2026/202724.09.26
- Informationen zum Wechsel von Prof. Eulerich an die RUB16.09.26
Abschlussfeier der MSM am 27. November 202616.09.26
