Chair of Business Administration – Service Operations
Prof. Dr. Jochen Gönsch
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Research
A Simulation-based Approach for Upselling in the Airline Industry
Author(s):
Hartmann, Davina; Gönsch, Jochen; Koch, Sebastian; Klein, Robert; Steinhardt, Claudius
Name of Event:
OR 2019
Location:
Dresden
Year:
2019