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Chair of Business Administration, especially Service Operations

Welcome!
Welcome to the Chair of Business Administration, especially Service Operations at the University of Duisburg-Essen.
In research and teaching, we address current, socially relevant issues in the areas of pricing & revenue management, mobility & logistics, and renewable energies. For this purpose, we use methods of artificial intelligence (AI)/approximative dynamic optimization (ADP), linear optimization as well as heuristics from the fields of operations research and analytics.
Are you looking for information about our offers and activities in teaching, research and practice? Our website offers you a comprehensive overview and many details. Please contact us if you have any further questions.
Head: | Prof. Dr. Jochen Gönsch |
Office hours: | by arrangement |
Secretariat: | Susanne Lucassen |
LC 013, Lotharstr. 65, 47057 Duisburg +49 (0)203 379-2777 so@uni-due.de | |
Office hours: | Monday to Thursday, 9 - 11 am |
How to reach us: | https://www.so.msm.uni-due.de/en/contact/how-to-reach-us |
Dear students,
please use your @stud.uni-due.de-email adress to contact our staff. Otherwise an answer can't be guaranteed.
Breaking News:
- Innovative Mobilitäts- und Logistikdienstleistungen 23.06.2025: Klausurrelevanter Gastvortrag27.05.25
- Lehrstuhl für Service Operations sucht Verstärkung (Bewerbungsfrist: 12. Februar 2025)18.12.24
- 29.06. Gastvortrag "Sharing Economy - Positionierung, Geschäftsmodelle und Insights"21.06.23
- Klausureinsicht des Lehrstuhls Wintersemester 2022/2303.04.23
- Gastvortrag "Data Analytics @ Picnic" & Vorlesungsbeginn Software Skills01.04.23
MSM Breaking News:
Bewerbungsfrist für Auslandsstudium im Spring Term in Asien, Australien sowie Nord- und Südamerika endet am 31. Juli 202521.07.25
Anmeldung für das TOPSIM Seminar im WiSe 25/2621.07.25
Veranstaltung "Datenkompetenz im Retail ─ Wie ein Data Scientist euren nächsten Einkauf beeinflusst"17.07.25
PROMOS Restmittel Ausschreibung 16.07.25
- Wissenschaft mal anders - unser Journalbeitrag als YouTube-Video!15.07.25