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Chair of Business Administration, especially Service Operations

Welcome!
Welcome to the Chair of Business Administration, especially Service Operations at the University of Duisburg-Essen.
In research and teaching, we address current, socially relevant issues in the areas of pricing & revenue management, mobility & logistics, and renewable energies. For this purpose, we use methods of artificial intelligence (AI)/approximative dynamic optimization (ADP), linear optimization as well as heuristics from the fields of operations research and analytics.
Are you looking for information about our offers and activities in teaching, research and practice? Our website offers you a comprehensive overview and many details. Please contact us if you have any further questions.
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| Head: | Prof. Dr. Jochen Gönsch |
| Office hours: | by arrangement |
| Secretariat: | Susanne Lucassen |
| LC 013, Lotharstr. 65, 47057 Duisburg +49 (0)203 379-2777 so@uni-due.de | |
| Office hours: | Monday to Thursday, 9 - 11 am |
| How to reach us: | https://www.so.msm.uni-due.de/en/contact/how-to-reach-us |
Dear students,
please use your @stud.uni-due.de-email adress to contact our staff. Otherwise an answer can't be guaranteed.
Breaking News:
- Mo., 3.11., Gastvortrag WEPA „Ökologische Transformation in energieintensiven Branchen - Herausforderungen & Chancen für die Lieferketten"28.10.25
- 29.06. Gastvortrag "Sharing Economy - Positionierung, Geschäftsmodelle und Insights"21.06.23
- Klausureinsicht des Lehrstuhls Wintersemester 2022/2303.04.23
- Gastvortrag "Data Analytics @ Picnic" & Vorlesungsbeginn Software Skills01.04.23
- Klausureinsicht Operations Research & Software Skills25.03.23
MSM Breaking News:
- Hinweise zur Klausur „Grundlagen Personalmanagement für interdisziplinäre Studiengänge“ am 18.02.202605.02.26
- Hinweis zur Klausur "Investition und Finanzierung für interdisziplinäre Studiengänge" am 10.03.202605.02.26
- Hinweise zu den Klausuren EBWL für BWL, WiPäd und interdisz. Studiengänge am 04.03.202605.02.26
Anmeldung für das TOPSIM Seminar im SoSe 2604.02.26
PwC zu Gast an der MSM am 5. Feb. 2026, 10:15 Uhr30.01.26
